Client care

Frequently Asked Questions

Jewelry, watches, custom design, shipping, returns and private appointments.
Answers about our jewelry, watches, services, shipping, returns and private appointments.

What are your store hours?

Where is Gabriel Fine Jewelry located?

How can I contact you for inquiries or appointments?

Products & Services

What types of jewelry do you offer?

Do you offer custom jewelry design?

Do you buy or trade jewelry?

Do you carry lab-grown diamonds?

Orders & Shipping, Returns & Exchanges

Do you offer shipping services?

How can I track my order?

What is your return policy?

What does lifetime service cover?

Appointments & Consultations

Do I need an appointment to visit your store?

How can I schedule a consultation?

Do you offer virtual consultations?

How long does a custom design consultation take?

Additional Services

Do you offer jewelry repair services?

Do you provide appraisals for insurance purposes?

Can you help redesign or upgrade existing jewelry?

Do you offer watch servicing and repairs?

More Than Jewelry — It's a Legacy

At Gabriel Fine Jewelry, every piece begins with a story — your story. Whether it’s a custom engagement ring, a hand-selected timepiece, or a gift to mark a milestone, we craft each item with care, precision, and purpose. Our legacy is built on trust, craftsmanship, and personal connection — and it shows in every detail.

Let us help you create something unforgettable.