Frequently Asked Questions


Find quick answers to the most common questions about our jewelry, services, and policies about Gabriel Fine Jewelry

General Information

What are your store hours?

Monday to Saturday: 10:00 AM – 6:00 P
Sunday: Closed

Please note that hours may vary during holidays; it's advisable to check our website or contact us directly for the most current information


Where is Gabriel Fine Jewelry located?

Our showroom is situated at:


📍19275 Biscayne Blvd, Suite 18, Aventura, FL 33180
📞 Phone/WhatsApp: +1 (305) 632-3989

How can I contact you for inquiries or appointments?

You can reach us via:

Phone/WhatsApp: +1 (305) 632-3989
Email: Contact Us
Instagram DM: @gfj.miami

We're available 24/7 via WhatsApp and text message for any questions, updates, or appointment

Products & Services

What types of jewelry do you offer?

We offer a wide range of fine jewelry, including:

Engagement Rings, Wedding Bands, Necklaces, Earrings, Bracelets, Watchs and more.

Do you offer custom jewelry design?

Yes, we specialize in custom jewelry design. Whether you have a specific design in mind or need assistance in creating a unique piece, our team is here to bring your vision to life.

Do you buy or trade jewelry?

Yes, we are a trusted and reliable source to buy or sell fine estate, vintage, and designer-signed jewelry

Do you carry lab-grown diamonds?

Absolutely. We offer a selection of high-quality lab-grown diamonds, providing an ethical and affordable alternative to natural diamonds.

Orders & Shipping, Returns & Exchanges

Do you offer shipping services?

Yes, we provide shipping services. Shipping fees and delivery times vary based on location and order specifics. Please contact us directly for detailed information regarding shipping options and costs.

How can I track my order?

Once your order is shipped, we will provide you with a tracking number via email or text message, allowing you to monitor your shipment's progress

What is your return policy?

We offer hassle-free returns within 30 days of purchase. Items must be in their original condition and accompanied by the original receipt. Please contact us to initiate a return or for more information.

Can I exchange an item?

Yes, exchanges are accepted within 30 days of purchase, provided the item is in its original condition. Contact us to process an exchange.

Appointments & Consultations

Do I need an appointment to visit your store?

While walk-ins are welcome, we recommend scheduling an appointment for personalized consultations, especially for custom designs or detailed inquiries.

How can I schedule a consultation?

You can schedule a consultation by:

Calling or texting us at +1 (305) 632-3989
Emailing us via our Contact Page
Sending us a direct message on Instagram @gfj.miami

Do you offer virtual consultations?

Yes, we do! If you're unable to visit our showroom in person, we offer virtual consultations via video call or WhatsApp to help you explore options, discuss custom designs, or review available pieces.

How long does a custom design consultation take?

Custom consultations typically take 30 to 60 minutes, depending on the complexity of the piece. We’ll walk you through the design process, materials, timelines, and pricing to ensure everything fits your vision.

Additional Services

Do you offer jewelry repair services?

Yes, we provide professional jewelry repair services, including resizing, cleaning, and restoration. Please contact us for more details or to schedule a repair service.

Do you provide appraisals for insurance purposes?

Yes, we offer appraisal services for insurance and valuation purposes. Contact us to schedule an appraisal appointment.

Can you help redesign or upgrade existing jewelry?

Absolutely. Whether it's modernizing an heirloom or upgrading a stone, we specialize in redesigning existing pieces into something new and meaningful — while preserving their sentimental value.

Do you offer watch servicing and repairs?

Yes, we provide professional servicing and repairs for luxury watches, including Rolex, Audemars Piguet, and Patek Philippe. From battery replacements to full overhauls, your timepiece is in expert hands.

Our brands

More Than Jewelry — It's a Legacy

At Gabriel Fine Jewelry, every piece begins with a story — your story. Whether it’s a custom engagement ring, a hand-selected timepiece, or a gift to mark a milestone, we craft each item with care, precision, and purpose. Our legacy is built on trust, craftsmanship, and personal connection — and it shows in every detail.

Let us help you create something unforgettable.