Gabriel Fine Jewelry — Store Policies
At Gabriel Fine Jewelry, we are dedicated to offering timeless craftsmanship, exceptional quality, and a seamless shopping experience. Please review our policies below.
1. Privacy & Security
Your privacy is our priority. All transactions are processed through secure, encrypted connections. We never share or sell your personal information to third parties.
2. Payment Policy
We accept all major credit and debit cards and other secure payment methods shown at checkout. All prices are listed in USD. Full payment is required before an order is processed and shipped.
3. Shipping Policy
- Processing Time: 1–3 business days for ready-to-ship items.
- Delivery Time: 5–10 business days depending on location.
- Tracking: A tracking number is sent by email once your order ships.
- International Shipping: Available to most countries. Customs fees and import duties are the responsibility of the recipient.
4. Return & Exchange Policy
- Returns: Accepted within 14 days of delivery for unworn, undamaged items in original packaging.
- Exchanges: Available for resizing or replacement of equal value. Contact us to arrange.
- Exceptions: Custom-made and engraved pieces are final sale.
5. Order Cancellations
Orders may be cancelled within 12 hours of placement if not yet processed or shipped. Once dispatched, cancellations cannot be accepted.
6. Product Authenticity
Every Gabriel Fine Jewelry piece is crafted from authenticated materials. GIA and IGI certificates are included with all certified diamond pieces. Pre-owned watches are verified authentic; condition and provenance are described on each product page.
7. Contact
For any questions, concerns, or special requests:
Email: sales@gabrielfinejewelry.com
Hours: Monday–Friday 9 AM–6 PM EST, Saturday 10 AM–4 PM EST
Thank you for trusting Gabriel Fine Jewelry. Every piece we offer reflects our commitment to beauty, integrity, and lasting quality.